Good candles like a little attention.

Our soy wax candles are hand-poured in Cornwall with natural wooden wicks. A little care before each light helps you get the most from them.

Caring for your Signature Tin or Studio Jar

Before relighting

Allow the candle and wax to cool completely. After the first burn, trim the wooden wick to around 3–5mm before each subsequent burn. Remove loose charred wood and clear any wick trimmings from the wax.

Lighting your wooden wick

Place your candle on a stable, heat-resistant surface. Hold the lighter flame against the wooden wick until the flame spreads across its width.

The first burn

Allow time for the wax to melt across the surface towards the edges. This helps reduce tunnelling and encourages an even burn.

Never exceed four hours, even if some wax remains around the edges.

How long to burn

Burn your candle Tin for 2–4 hours at a time, with a maximum of four hours continuously. Allow it to cool completely before relighting.

When to stop

Stop using your Signature Tin or Studio Jar when around 10mm of wax remains at the bottom. Do not burn it dry.

Every time you light a candle

Never leave a burning candle unattended. Keep it away from children, pets, draughts and anything that could catch fire.

Do not move or handle the vessel while it is burning or the wax is liquid.

Extinguish with a candle snuffer. Never use water or the lid to put out the flame. Check that the flame is fully extinguished, and let the candle cool completely before handling.

Need a hand?

If your candle isn’t burning as expected, contact us with the scent name, candle format and a photograph of the cooled wax and wick.