Frequently Asked Questions

If you can’t find the answer you’re looking for, feel free to contact the studio directly. We’re always happy to help.

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How long do your candles burn for?

Each 240g candle is designed to burn for approximately 45 hours when properly cared for.

For best performance, allow the wax to melt fully across the surface on the first burn.

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What makes your candles clean-burning?

We use high-quality soy wax paired with natural wooden wicks. This combination supports a steady flame and minimal visible soot when the wick is trimmed correctly.

Our eco soy candles are designed to feel considered in your space, calm, balanced and non-overpowering.

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How do I care for a wooden wick?

Wooden wicks behave slightly differently from cotton wicks. Proper care ensures the best burn.

• Trim the wick to approximately 5mm before each burn
• Allow the wax to melt fully across the surface on the first burn
• Keep away from strong drafts
• Do not burn for more than 4 hours at a time
• Let the candle cool completely before relighting

If the flame appears low, extinguish, trim and relight.

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Why won’t my wooden wick stay lit?

If your wick won’t stay lit, it usually needs trimming. Wooden wicks burn best when short.

Extinguish the flame, trim away the charred top to around 5mm, then relight.

Drafts can also affect burn performance.

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Are your candles vegan and non-toxic?

Yes. Our candles are made using soy wax and carefully selected fragrance oils. We design everything to align with conscious, considered living.

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Where are your candles made?

Every candle is hand-poured in small batches in Cornwall, inspired by California’s coastal landscapes.

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Do you offer wholesale?

Yes. Retailers and collaborators are welcome to enquire via our Enquiries page.

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How long does shipping take?

Orders are typically dispatched within 1–3 working days and shipped via Royal Mail Tracked 48 within the UK.

For full details, please visit our Shipping & Delivery page.

(You can hyperlink “Shipping & Delivery page”.)